Client Advisor
Grafton Recruitement Geneva
Les responsables de l’expérience client surveillent les expériences des clients en créant, en évaluant et en améliorant les organisations d’interaction du client dans l’industrie…
Lire la suite →
📈 Perspectives moyennes
Voir la fiche métier complète
For our Client a top Luxury Italian brand we are looking for a Client Advisor
Client Advisor
Key Responsabilities
- Sales & Service: Achieve individual and team sales targets by providing a personalized shopping experience aligned with the brand's high standards of excellence.
- Clienteling (CRM): Build and nurture longterm relationships with local and visiting guests. This involves regular followups, managing after-sales requests, and utilizing digital tools to maintain client loyalty.
- Product Expertise: Maintain deep knowledge of raw materials and seasonal collections to advise clients on styling and quality.
- Store Operations: Assist with visual merchandising to ensure the boutique reflects the brand’s aesthetic, and participate in inventory management and daily store maintenance.
Candidate Profile
- Experience: Typically requires 3+ years of sales experience in a luxury retail environment.
- Languages: Fluency in English is mandatory. Given Gstaad's location and clientele, proficiency in German or French is highly advantageous.
- Soft Skills: High level of interpersonal and communication skills, adaptability to a high-paced environment, and a strong sense of team collaboration.
- Technical Skills: Proficiency in digital tools such as SAP or Microsoft Office for managing client data ad store operations