Business Development/Key Account Manager

The Cicor site in Boudry is a leading manufacturer of high-end printed circuit boards utilizing state-of-the-art technologies. We possess extensive expertise in the production of advanced rigid, rigid-flex, and flexible multilayer circuit boards. With a strong focus on circuit miniaturization, we offer high-density and ultra-high-density interconnect (HDI and UHDI) PCBs. In close collaboration with our customers, our specialists develop innovative and customized solutions serving the medical, industrial high-tech, and aerospace & defense markets.
About the Role:
We are seeking a dynamic and driven individual to join our team as a Business Development / Key Account Manager. In this hybrid role, you will be responsible for nurturing relationships with key existing customers while driving initiatives to expand our presence in the medical, industrial high-tech, and A&D markets.
1. Key Account Management:
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Serve as the primary point of contact for allocated existing customers, ensuring their needs are met.
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Develop a deep understanding of each client's strategic objectives and requirements.
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Collaborate cross-functionally with internal teams to coordinate activities related to customer projects, including engineering, manufacturing, quality, and supply chain management.
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Interface at all levels of customer organization, from R&D through buyer up to CEO
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Champion customer satisfaction and act as a liaison between the client and Cicor, advocating for both parties' interests.
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Utilize CRM systems effectively to manage customer interactions, track account history, and forecast future needs accurately.
2. Business Development:
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Dedicate a significant portion of your time to proactive market research, networking, and qualified lead generation activities.
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Identify and pursue new business opportunities, leveraging Cicor's capabilities to meet the evolving needs of prospective customers.
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Contribute to defining and executing business development strategies that strengthen Cicor’s position in key markets.
Your profile:
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BSc or equivalent qualification in electronics with industrial experience allowing you to understand our challenging manufacturing environment.
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Proven experience in B2B sales, ideally within a related high-tech or manufacturing environment.
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Familiarity with modern prospecting methods and digital sales and prospection tools.
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Proficient use of Microsoft Office (Excel, Powerpoint, Outlook)
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Fluent in French and English, German is a plus.
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Available for frequent face-to-face meetings with Customers and Prospects when required.
Route de l'Europe 8 2017 Boudry