Teamleader Quality & Coaching 2nd Level (f/m/d)
Galaxus
For our newly established Quality & Coaching 2nd Level, we're looking for a Team Lead who wants to make an impact from day one. You'll build the team, shape its structure and define how we balance quantity and quality in Customer Service - developing your coaches through targeted coaching, setting clear standards for quality checks and keeping their feedback objective, consistent and valuable.
