Services Automation & Software Engineer (M-F) – 100%
Dietrich engineering consultants S.A.Offre d'emploi : Services Automation & Software Engineer (M-F) – 100%
Dietrich engineering consultants S.A., Ecublens.
You ensure, alone and/or in close collaboration with the After-Sales and Tests teams, the development and updating of software and related documentation for our products both for internal and external customers.
Your role
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Develop, improve and update control systems in collaboration with the Automation, After-Sales and Tests teams
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Act as the main contact for the After-Sales service for troubleshooting and help customers with control command problems
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Analyse customer problems reported by the After-Sales service and describe them in such a way as to facilitate their resolution by the Automation department
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Calculate the costs associated with control systems when customers request system upgrades
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Support commissioning engineers and technicians in resolving control encountered during maintenance or troubleshooting operations (on site or remotely)
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Assist the Testing and R&D departments with customer testing in the event of specific Automation
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Train the Services Department staff in Automation-related topics
Your profile
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You have a degree in automation and have experience in an industrial environment (minimum 2 years)
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You master programming languages for programmable control systems
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You are familiar with Siemens software tools (TIA Portal, STEP 7)
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You have knowledge of GAMP5 guidelines, as well as 21 CFR part 11 for electronic records & electronic signatures
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You have good knowledge of English and French, German is a plus
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You are willing to travel regularly (sometimes up to 40% of the time)
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You are dynamic, rigorous, flexible, show initiative and like challenges
We offer
A stable and versatile position in an international and dynamic working environment, continuous learning as well as good salary benefits.
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