Services Automation & Software Engineer (M-F) – 100%
Dietrich engineering consultants S.A.You ensure, alone and/or in close collaboration with the After-Sales and Tests teams, the development and updating of software and related documentation for our products both for internal and external customers. Your role
- Develop, improve and update control systems in collaboration with the Automation, After-Sales and Tests teams
- Act as the main
CONTACT
for the After-Sales service for troubleshooting and help customers with control command problems
- Analyse customer problems reported by the After-Sales service and describe them in such a way as to facilitate their resolution by the Automation department
- Calculate the costs associated with control systems when customers request system upgrades
- Support com
MISSIONS
ing engineers and technicians in resolving control encountered during maintenance or troubleshooting operations (on site or remotely) Assist the Testing and R&D departments with customer testing in the event of specific Automation
- Train the Services Department staff in Automation-related topics
- Your profile
- You have a degree in automation and have parcours professionnel in an industrial environment (minimum 2 years) You master programming languages for programmable control systems
- You are familiar with Siemens software tools (TIA Portal, STEP 7) You have knowledge of GAMP5 guidelines, as well as 21 CFR part 11 for electronic records & electronic signatures
- You have good knowledge of English and French, German is a plus
- You are willing to travel regularly (sometimes up to 40% of the time) You are dynamic, rigorous, flexible, show initiative and like challenges
- We offerA stable and versatile position in an international and dynamic working environment, continuous learning as well as good salary benefits.