Procurement Systems Training & Support Specialist
ExperisOffre d'emploi : Procurement Systems Training & Support Specialist
Experis, Geneva.
Experis® is a global leader in IT professional resourcing, permanent recruitment, project solutions, and managed services. With over 25 years of experience in Switzerland and offices in Zürich, Basel, and Geneva, we connect top IT talent with leading companies. Our mission is to help professionals unlock their potential and thrive in dynamic, future-ready careers.
Procurement Systems Training & Support Specialist
Experis® is a global leader in IT professional resourcing, permanent recruitment, project solutions, and managed services. With over 25 years of experience in Switzerland and offices in Zürich, Basel, and Geneva, we connect top IT talent with leading companies. Our mission is to help professionals unlock their potential and thrive in dynamic, future-ready careers.
Procurement Systems Training & Support Specialist
Your mission
You will ensure users are successfully onboarded, trained, and supported on procurement systems, enabling them to manage transactions efficiently from requisition through to invoicing.
This role combines
training delivery, system configuration, and user support
, with a strong focus on improving adoption, data quality, and process efficiency in an international environment.
Your responsibilities
- Manage user onboarding, including system setup, access rights, and configuration
- Coordinate with IT teams to ensure accurate system integration and user provisioning
- Develop and deliver training materials (guides, videos, live sessions) across multiple platforms
- Provide hands-on user support for transaction processes (requisitions, approvals, invoicing)
- Monitor user issues and troubleshoot system-related challenges in coordination with technical teams
- Contribute to improving tools, workflows, and system usability
- Support knowledge management and maintain documentation of best practices
Your profile
- Degree in business, supply chain, public health, or related field
Experience & technical skills
- Experience onboarding, training, or supporting users on
enterprise systems or digital platforms
- Strong proficiency in
MS Office (especially Excel) and collaboration tools such as SharePoint
- Experience with
ERP or procurement systems
(e.g. Coupa, ServiceNow, Salesforce)
- Ability to manage
system configuration, user access, and data validation processes
- Experience troubleshooting user issues and working with IT/support teams
- Understanding of
procurement workflows and transaction processes
is a strong asset
Additional strengths
- Client-facing experience with strong user support orientation
- Experience in international or multi-country environments
- Knowledge of
global health systems or programs
is an asset
- Strong communication skills with the ability to train diverse audiences
- Detail-oriented with strong problem-solving and prioritization skills
For this position we can only consider applicants with a Swiss work permit or a Swiss/EU passport.
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