Rising IT Professional: Build Your Own Career Path

Our mission is to partner with people and organizations to empower them through technology. We aspire to be the most trusted independent tech innovator, creating unique customer experiences with empathy. As a growing IT services organization, recently certified for ISO 27001, we are dedicated to these principles. We provide bespoke, customized solutions to our clients, and this role is perfect for a tech professional who wants to learn and grow by tackling new and unique challenges every day. This is not the right fit for someone seeking a highly structured corporate environment, but rather for a self-starter eager to innovate.

We are now looking for a motivated and curious young professional to join our team. This role is a dedicated mentorship opportunity for an ambitious individual eager to build a strong foundation for their career and define their own path. We are committed to fostering the right person and integrating them into our collaborative company culture.

What You'll Be Doing:

• Learning and Growing: You'll work directly with our senior engineers to learn how to diagnose and resolve a wide range of hardware and software issues for our diverse client base, contributing to our mission of empowering clients through technology.

• Building Your Skills: You'll be mentored on how to manage IT support tickets, providing clear and empathetic technical guidance that builds trusted relationships with our partners.

• Aiding the Team: You'll assist in the day-to-day maintenance of our clients' IT infrastructure, getting hands-on experience with networks, servers, and security systems to help us deliver unique and reliable solutions.

• Developing Best Practices: You'll learn to document IT assets and support activities, building a habit of precision and organization from day one, all within our new security-focused framework

Who We're Looking For: We are looking for a curious, motivated, and empathetic team player with a positive attitude. You don't need to be an expert—we'll help you get there. What's most important is a passion for technology and a dedication to delivering a great user experience. This role is ideal for someone who thrives in a dynamic, less-structured environment and is motivated to take ownership of their professional development.

• You are a curious and quick learner who isn't afraid to ask questions.

• You are motivated to take on new challenges and contribute to a team's success.

• You have a natural ability to be empathetic and patient when helping others with technical issues.

• You are a strong team player who thrives in a collaborative environment.

Foundational Skills (What we'll build upon):

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• Proficiency in English and French (bilingual).

• A foundational understanding of IT concepts and a desire to learn more.

• Familiarity with Windows and MacOS environments.

• A basic grasp of networking concepts (DNS, DHCP).

Why Join Us?

• A Partnership for Your Growth: You'll be paired with experienced professionals who are invested in your success, guiding your development as you become a trusted partner to our clients.

• Dynamic Growth & Diverse Projects: Instead of a predefined career ladder, you'll be exposed to a wide range of unique client challenges, allowing you to build a broad skill set and carve out your own path as an independent tech innovator.

• Empathy at Our Core: We foster a friendly, team-oriented environment where collaboration and mutual respect are at the core of everything we do, reflecting our vision to create positive customer experiences.If you are a driven individual looking for the right place to launch your career, we invite you to apply. We are confident our team can empower you to become an exceptional IT professional. A cover letter is expected. Please state the word "orange" somewhere in the letter.

If you are a driven individual looking for the right place to launch your career, we invite you to apply. We are confident our team can empower you to become an exceptional IT professional.

A cover letter is expected. Please state the word "orange" somewhere in the letter.