CRM Manager
Description du poste
Building the bank of tomorrow takes more than skills. It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential. We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +650’000 clients through our performant and secured digital platforms. Our +1200 employees work in a flexible way, without dress code and in multicultural teams. By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment. Have a look behind the scenes by checking
- Humans of Swissquoteon instagram. We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success. Are you all in? Don’t be shy, apply!CRM Manager
- You will oversee an engineering team of. NET / MSD software engineers and experts. The
MISSIONS
of the team is to develop and maintain. NET based
APPLICATION
, Swissquote‘s CRM, based on Microsoft Dynamics, and it’s different modules for Marketing (Customer Insights), Customer Care (Customer Service), and Sales. At the heart of our client activities, you will be in direct communication with our stakeholders, partners and other SWE teams. Responsibilities
- Direct management of a team of software engineers and experts
- Accountable for the successful deliveries of the team
- Organize and plan all team activities upon the principles of agile software methodology
- Evaluate the efficiency of your team upon its technical and/or business knowledge needed to fulfil its
MISSIONS
Monitor and address the required technical investment upon the department guidelines
- Foster the collaboration with the departments that are stakeholders to your team
- Grow the team members and ensure their personal development plan
- Perform regular and annual individual assessment
- Hire great talent and integrate them successfully in the team
QUALIFICATIONS
Educational background: Bachelor or Master in Computer Science or equivalent
- Experience in managing projects
- Experience with Microsoft Dynamics
- Experience with agile methodologies
- Fluent in English
- Excellent communication and leadership skills
- Eager to lead by example
- Knowledge of software developement. NET is a plus.
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