Admission's Coordinator

At Clinic Les Alpes, we believe that healing begins the moment someone reaches out for help. As an Admission Coordinator, you will be the first point of contact for individuals and families seeking world-class care in a setting of Confidentiality, discretion, and compassion.
Nestled in the heart of the Swiss Alps, Clinic Les Alpes is an internationally accredited medical and therapeutic clinic offering holistic treatment for addiction, mental health, and emotional wellbeing. Our team combines medical excellence with genuine empathy, guiding each guest through a deeply personal journey of recovery and renewal.
In this pivotal role, you’ll support prospective clients through every step of the admissions process — ensuring they feel heard, cared for, and reassured from their very first conversation. You’ll work closely with our clinical, therapeutic, and hospitality teams to ensure each guest’s transition into the clinic is seamless and dignified.
Join us in making a meaningful difference every day — where your professionalism and compassion help open the door to healing
Starting date: as soon as possible
Activity rate: 100%
Summary responsibilities:
Reporting to the Head of department, responsibilities and essential job functions include but are not limited to the following:
•
Constantly offer professional, friendly, and engaging service
•
Providing courteous and efficient telephone services including accurate message taking
•
Collecting & maintaining information on the clinic and surrounding area
•
Completing an accurate daily Special Attention List and forwarding to appropriate colleagues
•
Performing general office duties
•
Ensuring the safety and well-being of our guests and co-workers by maintaining a knowledge of crisis and emergency procedures
•
Ensuring inter-departmental communication and cooperation in the interest of better guest satisfaction
•
Answering the phone for the general inquiries and more specifically the admission inquiries
•
Taking daily minutes
Profile :
•
Fluent in French and English (written and spoken, level at least C1)
•
Must be able to handle a multitude of tasks in an intense, ever-changing environment
•
A minimum of 3-5 years’ experience in a similar environment
•
Degree/Diploma in Hospitality Management, a strong asset
•
Being a good communicator
•
Computer literate in Microsoft Windows applications an asset
•
Must possess a professional presentation
•
Strong interpersonal and problem-solving abilities
•
Highly responsible & reliable
•
Proactive with a meticulous eye for detail
•
Ability to work well under pressure
•
Ability to focus attention on guest needs, remaining calm and courteous at all times
•
Must be flexible in terms of working hours and days
•
Ready to work at least 2 weekends per month
If you wish to apply,please send us by email your complete application (cover letter, CV, photo, certificates & diplomas) at our HR department.
Only applications meeting the requirements will be treated.
Route de Sonloup 37 1833 Les Avants