IT Application Solutions Lead (80-100%)
skyguideSkyguide provides air navigation services in Switzerland and parts of neighbouring countries. With around 1500 employees from more than 30 nations, we are pursuing an ambitious innovation strategy that is based on a strong safety and learning culture. We are guided by four values: "We team up to succeed", "We drive innovation", "We own what we do" and, finally, "We create great customer value".
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IT Application Solutions Lead (80-100%)
Location: Wangen b. Dübendorf
When: 1 October 2026
In this role, you will be responsible for the end-to-end ownership of a Salesforce-based cloud solution (Riskonnect) and additional corporate IT applications. You will act as the key link between business stakeholders, IT, and external suppliers, ensuring high-quality solution design, integration, and delivery aligned with Skyguide's IT strategy.
- Own end-to-end software solutions and architecture, ensuring integration within the corporate IT landscape, with a primary focus on Salesforce-based Riskonnect and additional corporate IT applications
- Partner with business stakeholders and vendors to translate needs into clear technical requirements, providing guidance and knowledge transfer
- Lead technical delivery across the full solution lifecycle, from requirements and design to deployment, go-live, and operational support
- Ensure high-quality delivery through impact analysis, release planning, and alignment with business processes
- Maintain stable operations via proactive monitoring, coordinated releases, and 2nd/3rd-level support, including vendor and access management.
- Partner with business stakeholders and vendors to translate needs into clear technical requirements, providing guidance and knowledge transfer
- Drive continuous improvement and future-ready solutions, contributing to IT roadmap alignment and annual budget planning
- Hands-on Salesforce experience, ideally including Riskonnect, Experience Cloud, and custom applications; willing to learn additional platforms
- Strong understanding of user and access management, APIs and integrations, and data models/database
- Experience with software testing, release management, external vendors, and risk management environments is an advantage
- Knowledge of business domains - ATM operational safety, information or physical security, audit, or compliance frameworks - is a plus
- Excellent analytical skills with the ability to translate technical topics into business language
- Flexibility: You adapt quickly to changing situations, stay open to new ideas and feedback, and step in where needed to support your team
- Teamwork: You engage in interactions with diverse team members and actively contribute information, ideas, and insights in meetings or other interactions
- Growth mindset: You embrace challenges as opportunities for growth, continuously seek to learn and improve, and actively work to overcome limiting beliefs
- Fluent in German and English; French is a plus
What we offer:
We offer flexible working options, depending on the role, and a competitive salary with attractive working conditions and numerous fringe benefits. Our employees have access to a wide range of training opportunities to support their growth and development. As an equal-opportunity employer, we are committed to building a diverse and inclusive team, bringing together people of different identities and backgrounds.
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Become an Air Traffic Controller - Skyguide
Become an Air Traffic Controller - Skyguide
