Collection Commercial Director (m/f/i)

The Bürgenstock Collection is one of Switzerland's leading luxury hotel groups, comprising a distinguished portfolio of exceptional hotels and residences with a total of 667 rooms and 17 residence suites. Its prestigious properties include the Bürgenstock Resort Lake Lucerne (360 rooms), the Hotel Schweizerhof Bern & Spa (99 rooms), the Royal Savoy Hotel & Spa Lausanne (196 rooms), and The Adria Boutique Hotel in South Kensington, London (22 rooms). These premier destinations captivate guests from around the world with their rich history, elegant and contemporary design, award-winning spas, and exceptional culinary offerings. At the same time, they remain true to timeless Swiss traditions of hospitality, outstanding service, and discretion.

To strengthen our team we are looking for a

Your extensive main area of responsibility includes, among other things:

• Develop and execute commercial strategies across Sales, Marketing, and Revenue Management for the Collection hotels.

• Lead and align Sales, Marketing, and Revenue teams to meet business objectives for the Collection and discuss with the hotel leadership and hotel experts.

• Identify growth opportunities and drive revenue performance for the portfolio.

• Manage partnerships to secure large-scale MICE (Meetings, Incentives, Conferences, Exhibitions) events and partnerships for the hotels.

• Build relationships with key MICE and event organizers globally to secure business for the various commercial entities.

• Analyze market trends and competitor activity to suggest new strategies for the various hotels.

• Lead cross functional teams, fostering a high-performance culture, selling all properties.

• Drive organizational change initiatives to improve efficiency.

You bring a strong educational background, having completed a recognized hotel management school or a commercial apprenticeship with a strong numerical focus. With over 10 years of experience in the luxury hospitality sector, including at least 6 years in a senior leadership role, you have successfully led Sales, Marketing, and Revenue teams of 15 or more employees—either on property or at the corporate level. You have gained valuable international experience, including in a revenue or sales management role outside Europe, and you hold EU or Swiss nationality.

Your profile is marked by exceptional analytical and strategic thinking, allowing you to quickly understand complex structures and manage multiple operations across different markets. You are a natural leader who motivates teams and drives results. With a solid background in MICE business and large-scale event operations, you understand the demands of high-impact commercial partnerships. You also bring experience in clustering multiple hotels under one commercial structure, implementing consistent systems and methodologies to streamline reporting and performance analysis across properties.

In addition, you are fluent in German, English, and French (at least C1 level in both written and spoken communication).

We offer a dynamic and multifaceted role within a collaborative and forward-thinking team. As part of our commitment to employee wellbeing, you will benefit from a wide range of perks, including modern staff accommodations featuring a gym, TV lounge, billiard room, and library. Enjoy exclusive discounts across our resort's restaurants, accommodation offers for you, your family and friends, as well as preferred rates for tennis, golf, sports equipment, insurance, and healthcare services.

You will have access to group fitness classes at attractive rates and benefit from subsidised REKA checks. The company supports sustainable commuting with financial contributions toward public transportation, and on-site parking is available at reduced rates. As a member of our team, you will also have access to our digital communication platform, Beekeeper, and benefit from continuous learning opportunities and clear paths for internal career progression.

If you identify with our core values of Enthusiasm, Commitment, Responsibility, and Entrepreneurship (BEvU), this is your chance to contribute meaningfully to the continued success of a world-class resort in the heart of Switzerland - while advancing your own professional journey.

We look forward to receiving your full application, including a motivation letter, references, and a recent photograph. Please note that only shortlisted candidates whose profiles align with the stated requirements will be contacted. Applications are accepted exclusively via our online platform.

Awards:

Swiss Location Awards «Switzerland's best meeting location»

World Travel Awards «Switzerland's Leading Luxury Hotel 2024»

World Spa Awards «World's, Europe's & Switzerland's Best Hotel Spa 2024»

LHW Membership Awards «Remarkable Experience Award 2023»

Great Place To Work 2025

The New York Times' «52 Places to Go in 2018»

Travel + Leisure «500 List 2021»

Handelszeitung «Bester Arbeitgeber im Hospitality Sektor 2023»

Falstaff Magazine «Best Hotel in Switzerland - Nr. 1»

Wine Spectator 2024 «Best Award of Excellence»

Swiss Bar Awards «Best Hotel Bar»

BÜRGENSTOCK HOTELS AG

Heike Bühlmann

Director of Human Resources

Bürgenstock 30

6363 Obbürgen

+41 41 612 61 70

www.burgenstockresort.com