Product & Client Solutions Specialist

LGT Capital Partners AG
Hier CDI Banques / Instituts financiers

Job Description

The Product and Client Solutions team acts in between the investment management teams and relationship managers and is responsible for a variety of activities throughout lifecycle of various investment solutions. These activities include the servicing of institutional separate account clients, preparing client specific materials, and responding to various questions and requests from clients and prospective clients. The team plays a crucial role in successful capital raising for both funds and tailored client solutions, ensuring high-quality client service throughout the process.

We are seeking a highly motivated professional to join our team, predominantly focusing on separate accounts investing in private markets. Your responsibilities as a Product and Client Solutions Specialist include:

  • Servicing of institutional separate accounts, acting as a central point of contact for clients and internal stakeholders;
  • Cross-functional stakeholder management, working with investment teams, legal, tax, operations and reporting to support the implementation and servicing of a number of accounts;
  • Working closely with relationship management, supporting ongoing interactions with clients and coordinating responses to portfolio-specific requests;
  • Creating customized client presentations and analysis and responding to ad-hoc requests from clients, prospects and relationship managers;
  • Coordination and oversight of the investment processes and preparation of bespoke investment recommendations.

Requirements

  • Master's degree in business, economics, or similar subject;
  • 3 - 5 years of experience in private markets, asset management, product management and / or investor relations;
  • Strong project management skills and the ability to manage multiple priorities in a fast-paced environment;
  • High attention to detail and accuracy;
  • Self-starter personality with the ability to work independently and as part of a team;
  • Highly self-motivated and enthusiastic professional with flexibility and capacity to work in an entrepreneurial environment;
  • Proficient German and English skills are a must.

What you can expect

  • Broad exposure to private equity and private markets investment solutions;

  • Close collaboration with investment professionals, relationship managers, and senior stakeholders;

  • The opportunity to contribute to high-impact fundraising and client initiatives in an international environment;

  • A role that combines analytical work, commercial thinking, communication, and project ownership.

  • We providemodern working conditions, including work-from-home options, flexible hours and a home office allowance to ensure staff members have a work environment equipped with the latest technology;

  • Adiverse culturefounded on mutual respect, teamwork and appreciation awaits you at LGT Capital Partners. We go the extra mile to generate impact;

  • We empower and invest in you: your professional development and personal growth are our priority. We offer various internal and external training opportunities that are aligned with your ambitions and our business needs. If you are interested, you can also enhance your German or English language skills;

  • We are proud to be owned by thePrincely Family of Liechtensteinand our company is inspired by its entrepreneurial spirit;

  • Commitment to ESG:our approach to business is influenced by the Princely Family's long-term perspective. Sustainability is key for us and has shaped our actions since 2002;

  • You benefit fromfavorable terms and conditionsif you wish to participate in LGT Capital Partners' investment programs or to use LGT banking products and services.

Contact Information

If you are interested in becoming an integral part of a successful alternative investment management team in an international, multicultural working environment we will be pleased to get to know you soon.
For further information please contact us.

Cassandra Fritschi

Human Resources

LGT Capital Partners AG, Pfaeffikon

Contact:

+41 58 261 80 29

Le métier : Responsable de l’expérience client

Les responsables de l’expérience client surveillent les expériences des clients en créant, en évaluant et en améliorant les organisations d’interaction du client dans l’industrie de l’hébergement, des loisirs ou du spectacle. Ils élaborent des plans d’action pour optimiser tous les aspects de l’expérience du client. Ils s’efforcent de garantir la satisfaction des clients et de stimuler les bénéfices des entreprises.

60'000–120'000 CHF/an Perspectives moyennes

Formation requise : Bachelor en gestion, marketing, ou expérience professionnelle équivalente, idéalement au sein d’une entreprise orientée service client.

Compétences clés

Leadership et gestion d’équipe Communication client et gestion de conflits Analyse de données et utilisation d’outils CRM Gestion de projet et amélioration continue Créativité et proposition de solutions innovantes

Foire aux questions — responsable de l’expérience client

Leadership et gestion d’équipe · Communication client et gestion de conflits · Analyse de données et utilisation d’outils CRM · Gestion de projet et amélioration continue · Créativité et proposition de solutions innovantes
Salaire moyen estimé : 85'000 CHF/an.
Bachelor en gestion, marketing, ou expérience professionnelle équivalente, idéalement au sein d’une entreprise orientée service client. Diplômes ou équivalences reconnus : Reconnaissance de diplômes étrangers par l’Office fédéral de la formation professionnelle (OFFP), Accréditation par l’Association suisse de gestion de la relation client (ASGRC).
Les perspectives d'emploi pour ce métier sont jugées moyennes en Suisse.
Ce métier s'exerce généralement sur site, le télétravail n'est pas la norme.