Lead end-to-end testing for a major digital programme, ensuring quality across integrated platforms, business processes and teams.

Test Manager

Job description:

As Test Manager, you will plan, coordinate and oversee all testing activities for a major digital programme. You will ensure that end-to-end business processes, integrated applications and system interfaces are comprehensively tested and meet the required quality standards before go-live.

Your responsibilities will include:

• Developing and implementing the overall test strategy, methodology, governance model and quality standards
• Preparing and maintaining the Master Test Plan, including phases, milestones, schedules and resource planning
• Managing the complete testing lifecycle, including SIT, E2E, UAT, regression and smoke testing
• Planning end-to-end test scenarios and ensuring coverage of business-critical workflows
• Coordinating testing activities and resources across multiple business units and delivery teams
• Defining and monitoring test entry and exit criteria
• Managing dependencies between systems, teams, testing environments and deployment schedules
• Coordinating test environments, change freezes and testing windows
• Defining and managing the defect-management process
• Prioritising and tracking defects and coordinating their resolution with development teams
• Analysing defect trends, quality metrics and testing risks
• Establishing testing dashboards and KPIs
• Reporting progress, risks, test coverage and defect status to Programme Management and the Steering Committee
• Providing objective input for Go/No-Go decisions
• Facilitating test-status meetings and escalating blockers or delays
• Producing key deliverables such as the Test Strategy, Master Test Plan, Test Schedule, Test Case Catalogue, Defect Log, Risk Log and Test Closure Report

• Experience with digital media, streaming or broadcasting platforms
• Experience coordinating user-migration testing
• Previous involvement in large-scale, cross-organisational transformation programmes

About the customer:

Our client is a large Swiss organisation delivering digital services across several business units. The company is currently implementing a complex, organisation-wide digital programme involving multiple platforms, system interfaces and internal and external stakeholders.

Requirements:

• Proven professional experience as a Test Manager within complex, multi-system programmes
• Strong knowledge of SIT, end-to-end testing, UAT, regression testing and smoke testing
• Experience developing test strategies, master test plans and testing governance frameworks
• Strong test planning, resource coordination and dependency-management capabilities
• Solid experience managing defects, quality metrics, testing risks and reporting
• Ability to coordinate multiple business units, delivery teams and technical stakeholders
• Experience working with integrated applications, system interfaces and business-critical processes
• Strong stakeholder-management, communication and escalation skills
• Ability to provide clear input into Go/No-Go readiness decisions
• Fluent written and spoken English
• Availability to start as soon as possible
• Availability for a workload of at least 80%
• Willingness to work onsite one to two days per week, alternating between Zurich and Geneva, with possible travel to Lausanne