Commercial Journey Specialist 80-100%

Rejoignez Sunrise en tant que Commercial Journey Specialist. Un environnement dynamique et innovant vous attend.

Tâches

• Concevoir et optimiser des parcours clients digitaux B2C et B2B.

• Collaborer avec des équipes pour améliorer la plateforme de vente.

• Analyser les données pour affiner l'expérience client.

Compétences

• Expérience en transformation digitale et en communication interculturelle.

• Maîtrise de l'anglais et d'une langue nationale.

• Capacité à prendre des initiatives et à travailler en équipe.

At Sunrise, we think bigger, go further and create new ideas. For us working culture means achieving great things together. It's where respect and innovative ideas combine with real teamwork - every voice counts, every perspective makes us stronger. Our passion spurs us on to try new things and grow continuously. Sound like you? Then join our success story.

ORBIT is a cutting-edge sales platform that puts the power into the hands of our agents. Application is available to all Sunrise Shop Agents & is ramping up capabilities for shops and all other agent sales channels. With ORBIT, agents can create fully customized promotions, tailored to the needs of our customers, within seconds.  The projects CVT are working on, including ORBIT, are driving digital transformation within Sunrise, join us!

YOUR CHALLENGE:
• Customer Journey Design: Map, design, and optimize digital commercial journeys (e.g., plan purchase, device upgrade, add-ons, bundling) for B2C and/or B2B customers
• Platform Optimization: Collaborate with platform owners and developers to deliver enhancements that improve conversion, reduce friction, and align with sales targets
• Campaign Enablement: Translate marketing and sales offers into effective digital journeys on eCommerce or sales platforms
• Data-Driven Insights: Analyze user behavior, funnel metrics, and A/B test results to continuously refine the commercial journey experience
• Cross-Functional Collaboration: Work with UX, product, and IT teams to deliver seamless front-end and back-end integration
• Sales Enablement: Ensure digital journeys reflect real-time commercial availability (pricing, inventory, eligibility) and support omnichannel sales
• Compliance & Accessibility: Ensure journeys meet quality, accessibility, and brand standards

YOUR SKILLS:
• Interest in commercial topics, innovation, digital transformation, telecom, technology
• Experience with personalization engines or AI-driven recommendation systems.
• Excellent cross-cultural communication skills
• Team player
• Willingness to take initiative
• Ability to work independently on given tasks without close supervision
• Proficiency in English and a native German, Italian or French speaker

At Sunrise, you'll be working in a dynamic and multinational environment where every voice is heard, perspectives are shared and values are lived. Diversity isn't just a program for us, it's part of our DNA. By celebrating our differences, we achieve great things together.

Sunrise has partnered with «Advance - Gender Equality in Business». We've also been awarded the Swiss LGBTI label and «Fair-ON-Pay Advanced» certification as recognition for offering all our employees equal pay for work of equal value.

Ready to rise to the challenge? Then join the team and actively shape our future!

#ChallengersWanted

Information for agencies: Application dossiers sent or uploaded by placement agencies or similar are not desired, will therefore not be considered and will be deleted.

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