Global Process Owner

Nous recherchons des personnes motivées pour améliorer les voyages.

Tâches

• Gérer le programme mondial d'excellence opérationnelle.

• Développer et déployer des normes opérationnelles efficaces.

• Collaborer avec des équipes pour promouvoir l'amélioration continue.

Compétences

• Diplôme en économie ou ingénierie, certification Lean requise.

• Compétences en gestion de projet et amélioration continue.

• Excellente maîtrise de l'anglais et des outils numériques.

We’re looking for motivated, engaged people to help make everyone’s journeys better.

About the Role

The Global Process Owner position plays a pivotal role in overseeing and optimizing the global development and implementation of the global Operational Excellence program of the group. This position is responsible for managing project planning and actively contributing to the continuous improvement of programs, with a focus on core processes, training initiatives, performance tracking, audit support, and data analytics. This role will be assigned to a specific operational area, i.e. assembly, intra-logistics, lean manufacturing, etc. with the aim to develop, test, and implement all relevant operational standards to ensure alignment with organizational objectives.

We are hiring for three positions across the following focus areas:
• Lean Production & Lean Management
• Assembly & Manufacturing
• Internal Supply Chain & Logistics

Job Location
This is a hybrid role. Candidates may be based in any country where gategroup has an operational presence.

Application requirement
Applications must be submitted in English

Main Duties and Responsibilities
• Develop and implement operational standards including process definitions, SOPs, performance tracking tools, and common reporting templates.
• Lead the development, testing, and deployment of new and updated standards, coordinating pilot programs with regional and local teams.
• Drive key projects across all phases, from planning to execution, ensuring alignment with global operations objectives.
• Collaborate with cross-functional teams on global operations content, training programs, and communication strategies.
• Facilitate project kick-offs, reviews, and kaizen workshops to promote continuous improvement and embed process excellence.
• Support IT-related enhancements for operational efficiency, including solutions like OPRS and GPS fleet tools.

Core competencies and requirements

Education
• Bachelor degree in business economics, business science, engineering or related fields
• Lean manufacturing certification/knowledge is required

Work Experience
• 5+ years in operational leadership position with progressing roles with international experience
• Previous experience in leadership of continuous improvement programs
• Lean manufacturing/6-Sigma deployment experience
• Experience in implementation automation, assembly processes
• Project management experience

Technical / Language Skills
• Strong computer literacy and good knowledge of Microsoft Office including Word, Excel, PowerPoint
• Power BI experience is a plus
• CAD system experience is a plus
• Excellent command of English

Location: This position may be based at any gategroup location worldwide
Travel requirements: appx. 40%
Application Deadline: 16 August 2025
Application requirement: applications must be submitted in English

If you want to be part of a team that helps make travel and culinary memories, join us!