Client Partner (Retail CPG Expert), 100% (a)

Tech Mahindra is a global digital transformation leader, delivering innovative technology solutions that enable enterprises to run agile, efficient, and sustainable operations. Through our comprehensive IT services, cloud ecosystems, automation, and digital models, we support clients in achieving their growth and transformation goals.

As we expand our presence across Switzerland, we’re looking for a dynamic Client Partner to lead high-impact engagements with our strategic clients across Retail & CPG.

Your Role

As a Client Partner at Tech Mahindra, you will play a pivotal role in driving innovation and growth across the Retail and Consumer Packaged Goods (CPG) sector. Acting as a trusted advisor to Swiss clients, you will lead strategic conversations around digital transformation, IT services, and business process solutions—leveraging technologies such as cloud infrastructure, enterprise platforms (SAP, Kronos, ServiceNow), AI/GenAI, omnichannel commerce, and sustainability.

You bring a strong consultative mindset, deep domain knowledge, and the ability to translate complex technologies into measurable business outcomes. You’ll be instrumental in strengthening our presence in the Swiss market.

Your Key Responsibilities

Drive IT & Digital Strategy:

Help clients navigate complex transformation journeys by aligning Tech Mahindra’s full portfolio of services—including cloud, enterprise applications, BPS, automation, and cybersecurity—to their strategic goals.

Leverage Industry Expertise:

Apply your understanding of Retail & CPG processes such as omnichannel integration, digital supply chain, inventory optimization, consumer insights, and master data management to co-create impactful, future-ready solutions.

Enable Omnichannel Excellence:

Support clients in delivering seamless experiences across customer, distributor, and supplier journeys—using cutting-edge B2B, B2C, and B2B2C strategies.

Consultative & Value-Based Selling:

Lead strategic conversations using challenger and consultative sales approaches. Connect Tech Mahindra’s offerings to client KPIs like revenue growth, cost optimization, and customer experience improvements.

New Business Development:

Identify and pursue new business opportunities through networking, referrals, LinkedIn outreach, and industry events. Accelerate client acquisition by showcasing relevant use cases and leveraging Tech Mahindra’s global track record.

Strategic Alliances & Ecosystem Expansion:

Collaborate with global product alliances (SAP, ServiceNow, Salesforce, etc.) to design joint go-to-market strategies and create additional value for Swiss clients. Employment references

Co-Creation & Solution Design:

Translate innovation into business-relevant use cases. Work closely with clients to design and implement personalized solutions—and ensure post-deployment success.

Global Collaboration & Delivery Oversight:

Coordinate with delivery and solution teams across geographies (especially India) to ensure seamless execution and alignment with Swiss client expectations.

Client Relationship Management:

Foster long-term partnerships by identifying new areas of engagement and expanding Tech Mahindra’s footprint within existing accounts.

Your Profile

• Swiss or EU/EFTA citizenship

• Bachelor’s degree in Business, Marketing, or a related field (Master’s in Marketing preferred)

• 5-7 years of experience in IT sales, client management, or transformation consulting (esp. Working with CIO/ CDO/ CTO and Procurement teams)

• Strong understanding of the Retail and CPG industry

• Experience working with atleast 3 major Retail and CPG clients headquartered in Switzerland (e.g., Nestlé, Migros, Lindt, Barry Callebaut), with a strong understanding of their digital transformation agendas and enterprise ecosystems

• Proven track record in managing enterprise accounts and strategic engagements

• Ability to craft compelling business cases and map technology solutions to business outcomes

• Understanding of new-age technologies and their role in business transformation

• Excellent interpersonal and communication skills

• Strategic thinker with a growth mindset

• Excellent communication skills in English, verbal and written

Work Location

Zurich, Switzerland

Have we sparked your interest? We look forward to receiving your complete online application with CV, cover letter and certificates.

Contact

Our recruitment partner Mr. Livio Gerber from RECOGNITO HR Services will take care of your application. For further information please contact him on +41 44 201 08 34.

Please note that we do not consider candidate dossiers from recruitment agencies.

TechMahindra

Herr Livio Gerber

RECOGNITO HR Services

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