Sales Associate 100% - ZH Shopville

The company"Time is what you make of it."Swatch is one of the leading Swiss watch manufacturers and at the same time one of the world's most famous brands.Since 1983, Swatch has revolutionized the watch industry. We owe this success to the passionate commitment of our employees. Become part of our dynamic, international team asSALES ASSOCIATE 100% in Zürich Shopville bis 30. Juni 2026As Swatch Sales Associate, you will be deployed mainly in our Flagship Store in Zürich, however depending upon business your duty station may vary in the Zürich area - flexibility is what are looking for.Job descriptionYour main responsibilities will be:Sales Management - Boost SalesSales & PerformanceContributes to achieving the sales targets by converting walk-in traffic into clients, creating excitement and desire around the product.Customer-Centric ExcellenceSupports customer service efforts, by providing detailed information about product features, pricing, and after-sales services.Customer InteractionInteracts with the customers, to assist them and ensure their satisfaction by building customer confidence, being proactive in offering suggestions and sharing product knowledge.Setting the scene for the brandBrand knowledgeHas a good understanding of the brand, its values, and how it influences customer experience.Product PresentationAlways maintains an orderly and welcoming sales floor.Support with visual merchandising implementation and constantly make sure it remains visually appealingLeading & organising the StoreOperational excellenceAssist with inventory management, including receiving and checking in new stock.Assist with repairs, change of straps and batteries.Handling of cash register and settlements.Tech Savvy & System ProficiencyGood understanding of the store systems to handle transactions, inventory and store daily business.Time management & PrioritizationEfficiently balances his or her time between customer service with operational duties.ProfileQualifications:Education: High school diploma or equivalent; college degree preferred.Experience: Previous experience in retail or sales, preferably for a company with fast moving goods/products or in the watch industry.Skills:Clear communication with the customer, team, and hierarchical lineGood interpersonal skillsStrong sales and negotiations skillsAbility to understand and present technical detailsProficient in using the POS (Points of Sales) systems and handling transactionsPersonal Attributes:High level of energy and enthusiasm.Positive, innovative, and motivated by a continuous improvement mindset.Professional appearance and demeanour.Ability to work flexible hours, including weekends and holidays (Samstags- und Sonntagsarbeit; Store an 7 Tagen geöffnet von 9.00 - 21.00 Uhr).Professional requirementsWe are looking for a passionate and experienced multi-lingual Sales Associate who embraces a highly dynamic and international working environment with a high level of flexibility, resilience, and autonomy. As Sales Associate, you will be part of our international team providing exceptional customer service, drive sales and contribute to the overall success of our Swatch Stores. Become one of our proud Sales Associates representing the brand by demonstrating strong customer engagement and product knowledge.LanguagesExcellent knowledge of GermanExcellent knowledge of EnglishAny other language is an assetCompany addressBenefits - What is in for you.Working within an international, diverse, and dynamic team.Be at the forefront of innovation within the watch industry.Personnel discount on a large selection of Swatch Group products (40%)Good performance paired with continued business needs translate into an open-end contract.Development and training opportunities.Contribution to health insurance costsContactSWATCH Retail SAHuman ResourcesNicolas G. Hayek Strasse 1CH - 2502 Biel/Bienne