ServiceNow Manager

As part of one of the world's leading professional services firms, our client's Consulting practice empowers organizations to realize their business ambitions through technology. The Technology Strategy & Transformation team partners with clients to design and implement IT strategies that drive measurable performance and lasting value. Operating at the intersection of business and technology, the firm's consultants collaborate on some of the most complex IT challenges worldwide "” from large-scale system replacements to full digital and IT transformations. In this dynamic environment, innovation, collaboration, and expertise come together to help clients modernize their operations, enhance agility, and deliver impactful results. Professionals here thrive on solving real-world technology problems while shaping the digital future of global organizations. - Lead and deliver challenging Service
- Now projects "” from enterprise-wide implementations to targeted advisory engagements. - Support clients through complex Enterprise Service Management and digital transformation initiatives. - Work across multiple industries, including Life Sciences, Financial Services, Consumer Products, and the Public Sector. - Collaborate with international, highly experienced colleagues on client delivery, business development, and practice growth. - Expand your professional network by partnering with teams across different service lines and global offices. - At least 6 years of experience managing and leading Service
- Now implementations across modules such as ITSM, ITOM, SAM, Sec
- Ops, or IRM. - Proven background in management consulting and technical project delivery, with the ability to resolve delivery challenges and shape solution design. - Strong understanding of agile methodologies (e. Scrum) and experience leading design and development teams through full delivery lifecycles. - Solid project management capabilities, including financial oversight and resource coordination. - Experience working with distributed delivery models, including near-shore and off-shore teams.