Customer Service & Administration Specialist

About us

We are a company specialising in natural food supplements. We develop and distribute high-quality products for health and well-being – across Switzerland and Europe, through specialist retailers and our own web shop.

To strengthen our team at our site, we are looking for a customer-focused and linguistically versatile personality.

Your responsibilities

• Looking after our customers by phone and in writing, in Italian, German and English
• Order processing from initial enquiry through to delivery
• Managing and maintaining our web shop for the Swiss and European markets
• Welcoming and advising customers on siteSupporting our accounting (accounts receivable and payable, invoicing) using Europa 3000
• General administrative duties and close collaboration with sales and logistics

Your profile

• Commercial training or comparable practical experience
• Fluent Italian, German and English, both spoken and written (essential requirement)
• Experience in customer service, internal sales support or administration
• Basic accounting knowledge; experience with Europa 3000 is an advantage but not a requirement
• Confident with MS Office; an affinity for web shop and ERP systems
• An independent, accurate way of working and genuine enjoyment of contact with people
• Interest in natural products and health topics

What we offer

• A part-time role at 60–80 % with predictable working hours – easy to combine with family commitments
• Thorough onboarding and structured product training in the field of natural remedies and food supplements
• A small, well-established team with short decision-making paths and a high degree of personal responsibility
• An easily accessible location: five minutes from railway station, with a free parking space if you travel by car

Applications from people returning to work after a family or career break are expressly welcome.

We value life and professional experience, and we take the time to introduce you to the role properly.

Your application

We look forward to receiving your complete application documents.

If you have any questions, we will be happy to help you on.