Key Account Manager:in (80-100%)
Canon (Schweiz) AGCanon (Schweiz) AG ouvre un poste de Key Account Manager:in (80-100%) a Lausanne.
The Key Account Manager is responsible for managing, developing, and retaining a portfolio of enterprise clients and prospects (organizations with more than 250 employees). Acting as a strategic partner, the role focuses on building long-term relationships, driving value, and supporting business growth.
Responsibilities
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Manage and grow an existing portfolio of high-potential enterprise accounts
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Identify and acquire new strategic clientsIdentify growth opportunities (upsell, cross-sell)
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Build strong relationships with key decision-makers (C-level, IT or purchase Directors, Finance Directors, etc.)
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Understand client needs and business challenges to propose relevant solutions
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Anticipate churn risks and implement retention strategies
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Lead contract negotiations and manage framework agreements
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Track and report on key performance indicators (revenue, margin, pipeline, conversion rates)
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Contribute to overall sales targets and company growth
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Work closely with internal teams (BID management, Pricing desk, Sales Support, Presales and Consulting etc.)
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Contribute to the development of tailored solutions for enterprise clients
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Ensure successful delivery and implementation of client projects
Qualifications
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Master’s degree (Business School, University, or equivalent)
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Minimum 5 years of experience in key account management in IT or Printing Industry or B2B sales
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Proven experience managing complex sales cycles and senior stakeholders
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Mother Tongue French and English: Fluent, german a Plus
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Strong sales and negotiation skills
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Strategic thinking and analytical capabilities
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Excellent communication and interpersonal skills
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Ability to manage multiple projects independently
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Proficiency with CRM tools and reporting systems
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Leadership and proactivity
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Customer-centric mindset
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Resilience and results-driven attitude
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Team player
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